IS SOBRIETY ENOUGH? Three recovery challenges – and how you can survive them all…

  Sometimes the advice those in recovery think they hear is what not to do! All those don’ts: Don’t hang out with the same old crowd. Don’t go to the same old places. Don’t let your family talk you back … Keep reading…..

LOST YOUR STOP SIGN? Braking that impulse in three steps!

Learn how to get in front of those impulses that cause conflict and stress! Oops! It happened again. David meant to express empathy and concern to his father, who was upset about a business problem. Instead, he blurted out, “Well, … Keep reading…..

HOW LONG IS ENOUGH? 10 warning signs to help you decide if it’s time to move on.

Commitment: “A promise to do or give something; a promise to be loyal to someone or something; the attitude of someone who works very hard to do or support something.” (Merriam-Webster Dictionary)  And most, if not all, commitments involve some … Keep reading…..

COMPLAINING OR USEFUL FEEDBACK? Point of view can make a difference…

Facebooktwittergoogle_plusredditpinterestlinkedinmail
Complaint department

Complaint or Useful Information?


Has someone been complaining about your child?
Maybe it’s the neighbor who thinks there’s way too much noise in your home. Or the teacher who has let you know there are challenges at school and that your child needs to do the homework, be less talkative, comply with school rules, etc. Or perhaps it’s a complete stranger in the market, telling you to discipline your child!


Have some family members let you know that they have complaints about how you are raising your child? Complaints they feel the need to communicate to you loudly and frequently? With the implication that you can’t possibly be a good parent, since you obviously don’t know the “right” way to raise your child?

It can be tough being a parent. You do the very best you can, and you certainly don’t expect that others may think that your best efforts just aren’t enough.  Keep reading…..

Adult Children of Angry Families: Can We Really All Get Along?

Does this sound familiar? It’s time again for one of those obligatory family get-togethers. An important birthday, a special event, a major holiday – whatever the reason, you’re faced with one more day of the same old conflict, those familiar … Keep reading…..

Few Communications Require Immediate Responses: The NBA Approach to Avoiding the Wars.

You may have experienced more than once that “I shoulda said…” moment, after being hit with an unexpected comment from a friend or colleague. And – I suspect that, like me, you’ve also occasionally found yourself thinking about how you … Keep reading…..

Use Your Words Well – Good Advice to Children (and Adults)

Many years ago, while out walking with a friend and her four year old daughter, we stopped at the park for a few minutes of play time. Another child around the same age came up to us, pushed my friend’s … Keep reading…..