BODY LANGUAGE: MORE POWERFUL THAN SOME WORDS! It’s often what you do, the gestures you use, that can make all the difference!

“Jeff” stormed into my office, clearly infuriated with one of his college professors. And it was equally clear that he wanted me to tell him he was right! To tell him that he had good reason for telling that professor … Keep reading…..

DO YOU REALLY DISAGREE? Family history, life experiences, & mood can influence how we understand and react to what we hear.

“Interesting. I’ll really need to think about that a little more.”  You’ve made a suggestion to your boss, and this was her response. So what do you think? Does she really find your idea interesting? Is this a polite way of letting … Keep reading…..