COMPLAINING OR USEFUL FEEDBACK? Point of view can make a difference…

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Complaint department

Complaint or Useful Information?


Has someone been complaining about your child?
Maybe it’s the neighbor who thinks there’s way too much noise in your home. Or the teacher who has let you know there are challenges at school and that your child needs to do the homework, be less talkative, comply with school rules, etc. Or perhaps it’s a complete stranger in the market, telling you to discipline your child!


Have some family members let you know that they have complaints about how you are raising your child? Complaints they feel the need to communicate to you loudly and frequently? With the implication that you can’t possibly be a good parent, since you obviously don’t know the “right” way to raise your child?

It can be tough being a parent. You do the very best you can, and you certainly don’t expect that others may think that your best efforts just aren’t enough.  Keep reading…..

ANGRY? Maybe your passion triumphs over your reasoning: Anger Management Challenges in ordinary communication (Part 2)

Ordinary communication – with the shoe repair person, the waiter, the salesperson at the mall – this should be simple. Shouldn’t it? But, have you ever done a little eavesdropping on some of those conversations that pass through your routine … Keep reading…..